terms and conditions

Please take the time to read our Terms and Conditions before booking your tent or teepee with Fox Meets Bear Events. By making a reservation you agree to accept these Terms and Conditions. Safety first party people!

General Terms
No smoking on or near the furnishings or inside the tent at any time; 
No pets on the furnishings or inside the tent at any time;
No heaters/coolers/flames to be used inside the tent at any time;
Fox Meets Bear Events will only accept bookings from persons over 18 years of age; 
All guests under the age of 18 must be accompanied by a responsible adult who has parental rights and responsibilities for the under 18 year old guest; and
Fox Meets Bear Events reserves the right, at all times, without statement of reasons, to refuse a booking.

Bookings and Payments
All fees and charges are in Australian dollars and are subject to change at any time;
A non-refundable deposit of $100 is required to secure your booking. The deposit amount will be deducted from your total amount;
Full payment is due 14 days in advance of your event date; and
A $100 security bond is required 14 days prior to the commencement of your event. This bond is refundable upon satisfactory return of all equipment and will be processed within seven business days of the completion of your booking. 

If you cancel your booking before 14 days from the date your event, you will only forfeit your deposit ($100);

If you cancel your booking within 14 days of your event, you will forfeit the full amount;
If you’d like to reschedule your booking within 14 days of your event, you will need to pay another deposit ($100); and

In the event the weather is unfavourable and your event cannot go ahead, you will lose your $100 deposit. If you'd like to reschedule your party you may do so at no additional cost if a mutually available date can be found. We can hold your deposit for up to one month post your original party date.  

Check-in / Check-out
Check-in and check-out times depend on which package you have booked. Please review check-in / check-out times on the package listing;

Variations on these times may be available. Please enquire before making your booking;
Fox Meets Bear Events will set up, style and pack down the picnic, tent or teepee (unless Bare-Naked option is chosen); 
Picnic area, tent or teepee must be free of rubbish at time of check-out;
Picnic area, tent or teepee must be free of hirers personal items at time of check-out; 
Fox Meets Bear Events will inspect the picnic furnishings, tent or teepee for any damage at time of check-out and security bond will be used to cover any cost incurred to repair damage (including stains); if no repairs are required the security bond will be refunded to hirer within seven business days. 

Assumption of Risk
Whilst we take great care to keep you safe, accidents can happen and Fox Meets Bear Events is not held responsible for such accidents (to the greatest extent permitted by law). It is the hirers responsibility to supervise children;

Please be mindful of tent pegs and guy ropes used to pitch the tent. It is the hirers responsibility to supervise children around these objects. Fox Meets Bear Events is not accountable for accidents or injury which may occur as a result of tent pegs and guy ropes or any other structures or furnishings;   
If you notice any equipment or furnishing which looks faulty and/or unsafe you must inform Fox Meets Bear Events immediately; and
Fox Meets Bear Events accepts no responsibility for theft, loss or damage, of whatever nature, of your personal items during or as a result of your tent hire.


Additional conditions for urban events.

These conditions are to be read in conjunction with Fox Meets Bear Event's Terms and Conditions and will be enforced by Transport Canberra and City Services (TCCS):

All damage to the park or open space areas is to be repaired at the expense of the person whom makes the online booking. An invoice will be issued to the event host if not rectified to satisfaction of TCCS; and

Event host should be aware of the financial risks associated with damage to the park or park assets such as turf damage or irrigation damage as a result of the event.

Authority to Sign

The person whom makes the online booking certifies that he or she is authorised to agree to the Terms and Conditions on behalf of all persons included in the activity;
This person is over the age of 18; and
They agree to take full responsibility for the picnic furnishings, tent or teepee, along with the persons present at the event for the duration of the hire.